Social Media FAQs
+ Why does my company need to be on social media?
Because over 3 million potential customers are using it every month. You miss out on quality referrals when you don't show up where your clients work and play.
+ Do your social media management packages include social advertisements (ads)?
Yes! Every social media management package we offer has an advertising budget built in.
+ What if you post something I don't like?
We stop this in it's tracks by sending you a Month In Review Portfolio complete with your entire next month's posts in advance.
+ Can I still post to my own social media if I'd like?
Yes! We encourage it. We highly suggest customers post behind-the-scenes and authentic content via Stories.
+ Do you guarantee followers?
We guarantee results. Secret is: followers don't equal customers. We maintain a data-driven, return oriented approach to every Marketing Package.
Graphic Design FAQs
+ I have a graphic design idea for my company but I don't know exactly how to explain it. Can you help?
Absolutely! Book a FREE Marketing Consultation today and let's get that idea down on paper.
+ What kind of logos do you create?
BGD specializes in "active logos." This means you have a logo in several different sizes, designs, and orientations. You'll never be without representation again!
+ I need a design for my company that I can send to print. Do you do that?
Yes! We partner with several print companies, many of which are local Fort Worth businesses, that can make your new BGD design shine!
Website Design FAQs
+ Do you assist in writing the Copy/Content (words) on my website?
Absolutely! We're here to build a brand, not just a website. Starting at your FREE Marketing Consulation, we begin to gather the "voice" of your brand and echo this onto your website.
+ Who owns my company's website when working with your marketing agency?
You do! Through our Client Intake Process, we make sure that you are fully set up to own and operate your site at any time.
+ How long does it take to recieve a finished product?
Typical Website Design turnaround is 30 days. Have a rush order? Let us know!
General FAQs
+ How do you customize digital marketing services for my company brand?
We use our Free Marketing Consultation, in-depth Brand Assessment, and clear lines of communication to ensure that we deliver YOUR brand at its best.
+ Do you offer smaller/larger digital marketing service packages for businesses?
We do! Book a Free Marketing Consultation to find out more.
+ How hands-off do I get to be in the marketing process of my company?
As hands-off as you'd like to be. Our Standard and Customized Plans were created for businesses desiring different levels of involvement.
+ Will contracting out my online marketing lose my "voice"?
We'll be honest, we don't know which type of emojis you normally send to your friends. But through our Marketing Consultation, Brand Assessment, and weekly check-ins you can count on YOUR brand at its best online.
+ If my business is located in DFW, do you offer in-person consultations?
Yes. Since BGD Digital Marketing is located in the Dallas-Fort Worth area, we will set an in-person consultation time during your initial Free Marketing Consultation.
+ I don't have professional photos/videos to use in my marketing. Do you know anyone?
We do! Directed photography/videography shoots designed with your Marketing in mind is one of the "add-on" services we offer.
+ I need these online marketing services but I don't even have a brand. How do I know what my brand is?
Great question! Book a FREE Marketing Consultation and we'll find out exactly what that is!
+ I'm in! Where do I start and What does the process look like?
First, schedule your Free Marketing Consultation. Second, take our Brand Assessment. Third, we deliver a state-of-the-art, comprehensive Scope & Invoice - THEN YOU'RE OFF!
+ What is the primary goal or purpose of BGD digital marketing?
The primary goal of BGD Digital Marketing is to create long lasting brands that feel like their truest self. We want brands to connect with consumers authentically, build long lasting brands, and keep an ever present finger on the pulse of changing technology. We want business owners and organizational leaders to brand themselves with diversity, equity, and inclusion in mind that they may be long lasting brands
+ Who are target Clients or Customers of BGD Digital Marketing?
Business owners who want to allow their original dream to permeate their company forever while connecting with their target audience are the best BGD Clients. Statistically our Clients are business owners and organizational leaders who have been in business for 3 years or more or are launching their 2nd or 3rd business. BGD also services a large population of Historically Underutilized Businesses meaning women, minorities (or as we call us, “global majorities”), and veterans.
+ What specific marketing services or solutions do you offer?
BGD Digital Marketing has 3 pillars of service: Branding, Social Media Management, and Consulting. Branding includes tangible building blocks like Logos, Websites, Brand Voice, Brand Narrative, Graphic Designs, and Business Cards. Social Media Management includes setting up all Business Social Media sites for your business, posting organic content to connect with and build your audience daily, and monthly analytic reporting to check in with how the Social Platforms are performing. Consulting includes weekly or monthly Consultations to tailor make Marketing Strategies to move your Brand forward. These Consultations can be one-on-one or with your existing Marketing Team. You are also given an expert Marketing Strategist with which to email with questions and in-the-moment strategies 24 hours a day.
+ What sets your marketing business apart from your competitors?
We listen to you. No, we REALLY listen. How many times have Marketing Strategies been made for your company that don’t quite fit or ended up on the cutting room floor because there was no one there to actually accomplish the tasks? BGD Digital Marketing listens to your current goals, needs, and capacity. BGD proudly creates Marketing Strategies tailored to your objectives, consumer base, and capabilities of your team. We don’t just create templated Campaigns that “might” work. We give you a step-by-step, clear, and workable strategy to build trust, stay relevant, and sell products.
+ What values or principles guide your business operations?
At BGD, we “Strengthen, Encourage, and Comfort” business owners and organizational leaders through Digital Marketing practices. Strengthening your business means strategic campaigns to connect with consumers and analytic reporting to build a strong business month after month. Encouraging business owners means our services (whether Branding, Social Media Management, or Consulting) will always fit within your current capacity and goals. We believe every business and organization has their own magic and we’re here to find out what that is and let that lead your best customers to you. Comforting organizational leaders and businesses means we check in with you as your Marketing Strategists to ensure that campaigns are rolling as they should. BGD believes that strong Marketing Strategists are cheerleaders of the businesses they serve. We #HustleHappy for you every step of the way to connect with consumers authentically, build long lasting Brands, keep an ever-present finger on the pulse of changing technology.
+ How do you envision making a positive impact on your clients and their businesses?
Here are some real life Client Reviews for BGD Digital Marketing:
“Working with BGD Digital Marketing has been one of the best decisions for my business. BGD brings the party and fun, as well as professional and creative wisdom to each of our meetings. They’ve helped me wrap my mind around how to market myself to my ideal clients, and build my business. I am so glad I started working with BGD!” - Carmen, TX
“Team BGD was always batting for me! I needed a lot of social media assistance as I launched my business and they had to be tailored to my specific technology challenges. BGD was always there to fine tune my marketing needs and they are so much fun to work with.” - Janak, TX
“BGD Digital Marketing has been a game changer for my business! They created an amazing website and logo for me that I'm proud to have. I appreciate their creativity, integrity, professionalism, and willingness to work patiently with my Type A, perfectionistic personality! Thank you for everything BGD!!” - Tabatha, MN
“BGD, thank you for supporting me throughout my rebranding journey. You helped me zone in on what I wanted for my business and bring it to life. I never had to worry if BGD was going to change my vision, you guys brought it out and made it SHINE! OMG Brittney is amaze-balls (can I say that LOL)!!!!! Our consultations are so down to earth and real. No fluff, no bs, but yet enjoyable. It's worth taking the leap and investing in your business if you want to go to the next level. I was one of those people who didn't want to spent X amount of money bc of fear. BGD is worth it!” - Neisha, GA
“I can't thank BGD enough for my brand transformation! The colors, new logo and website are exactly what Alice Approved needed! I can't recommend their services enough. If you are a small business, you need BGD!” - Alice, NC
“BGD Digital Marketing is an absolute essential for my law firm. They are experts in what they do, timely, professional, passionate, and genuinely care about their clients. They took the time to understand (in detail) my needs and goals, and they worked with me to start planning and developing marketing strategies and materials that have (and will continue to) elevate my business extensively. I highly recommend them for your business, whether you are just starting out or if you've been around for years. They are an asset for anyone looking to reach new heights.” - Samantha, TX
“I started working with BGD Digital Marketing almost a year ago. For anyone looking for marketing help, I cannot imagine a better option. I have a ROCKSTAR team in my corner helping me with my social media and website, as well as encouraging me every step of the way. Get this team in your corner!” - Chase, NY
+ How do you plan to adapt and evolve with the changing marketing landscape?
Marketing is where technology and communities collide. BGD Digital Marketing is committed to keeping an ever-present finger on the pulse of changing technology. We do this by staying informed of industry trends, consumer behavior, and emerging technologies. BGD embraces digital transformation and fosters innovation by promoting creative thinking, experimentation, and staying open to new ideas. All of our Strategists are encouraged to explore and adopt innovative marketing strategies and technologies from influencer marketing to AI-powered automations. BGD continually refines our strategies and adapts them to meet the evolving needs of our clients and the market.
+ How do you prioritize client satisfaction and build lasting relationships?
BGD Digital Marketing takes the time to truly understand our clients' goals, challenges, and expectations. We conduct thorough research and gather insights to develop a deep understanding of our Client’s industry, target audience, and competitive landscape. BGD maintains open and transparent communication with Clients throughout our project lifecycles, keeping Clients informed about progress, milestones, and any adjustments made to the Marketing Strategy. We actively listen to Client feedback, address concerns promptly, and provide regular updates to foster a strong client relationship. In the end, BGD sets clear expectations, delivers high-quality works, and provides exceptional customer service to showcase just how honored we are to work with you!
